Kontent Katalyst Features

Kontent Katalyst really is one of the most feature-rich content management systems out there; in-fact, we don't even think of it as a content management system - we prefer to think of it as an online business management platform, because it enables our clients to do so much more than run a simple website. Our platform allows our clients to run scalable websites that, with a little nurturing, can grow into fully functional - successful - online businesses.

 

But what if you don't want an online business and you do want "just a website"? That's fine! That's why our platform is entirely scalable; you only get the features you want and need, and you don't pay in excess for tools you're not even going to use!

 

In terms of those features and tools, what exactly does Kontent Katalyst offer? The best way for us to list the features of our platform, is to bundle them all into six different categories: Website Features, E-Commerce features, E-Mail Marketing features, Lead Management features, Kontent Katalyst Exclusive features, and Other features.

 

Remember, you don't have to have ALL these features; our hosting plans make our system scalable, so if you don't need e-commerce features or a blog, you just choose the Basics or Plus packages, and you can upgrade or downgrade at any time.

 

Please Note: Some features only become enabled with specific hosting packages.

For more information on our hosting plans, see our Domains & Hosting page.

  • Main Features of Web Hosting & Content Management

    · Use in-browser editing to make changes to web pages on the fly

    · Use FTP to manage your website just like you would with any other web hosting

    · Integrated customer database that automatically grows as customers enquire or interact with your website

    · Make any type of content secure

    · Share and syndicate any type of content using RSS

    · Build communities using forums, blogs and collect customer comments on any type of content

    · SEO integration into Google, Yahoo and Bing

    · Sophisticated ready-to-go reporting, no need to add any code to your web pages

     

    Publish any type of Content

    · Announcements, FAQs, Literature

    · Set Release and Expiry dates on your content

    · Make any type of content secure

    · Share and syndicate any type of content using RSS

    · Create micro-communities by allowing customers to comment on any type of content

    · Create your own type of searchable content using Web Apps

    · Create re-usable content snippets which you can use anywhere

     

    Integrated Customer Database

    · Automatically Grow your customer database every time your customers enquire or interact with your website

    · Keep a history of all past customer enquiries

    · Allow customers to view their past enquiries via secure "member only" areas

    · Allow customers to keep their details updated via secure "member only" areas

    · View, on a per customer basis, details on every action they've taken on your site

    · Customise and extend the Customer Database to suit your business

     

     

    Manage your Website and pages

    · Use in-browser editing to make changes to your website on the fly

    · Use a Microsoft Word like WYSIWYG editor to edit web pages

    · Use integrated modules to add business functionality without any programming

    · Make web pages secure

    · Archiving & Rollback for every web page and template

    · Automatically create a working copy of web page until you publish

    · Apply content approval rules to any web page or template

    · Use site-wide templates to create a consistent look and feel

    · Use FTP to upload and download web pages

     

    RSS

     · Create an unlimited number of RSS channels

     · Syndicate and share any type of content eg: blogs, web pages, news and announcements, FAQs etc.

    · Set the update frequency of your RSS channels

    · Get Reports on RSS usage and items selected from within a feed

     

    Secure "Member Only" Areas

    · Make any type of content secure (web pages, announcements, blogs, FAQs, forums etc.)

    · Manage your customers' access to any secure area

    · Set expiry dates for any customer's access to any secure area

    · Easily e-mail login details to every customer in a secure area

    · Report on customer logins to each secure area

     

    Website Reporting

    · Comprehensive reporting without having to add a single line of code to your web pages

    · Geo-location reporting. See a map of your visitors from around the world

    · Detailed visitors reporting including filters such as new and returning, location-based, IP address, Device, Browser, Operating System and more

    · Detailed reporting on every type of content

    · Search engine reporting, eg: search phrases, when your site has been indexed and more

    · Sophisticated customer reporting framework

    · Filter on any system or custom field

    · Save any report and run later

    · Export any report to Microsoft Excel for further analysis

     

    Web Form Builder

    · Build customer enquiry web forms without any programming

    · Add any number of custom fields to your web form to suit your business

    · Automatically capture and populate every enquiry in your customer database

    · Use our built-in business workflow framework to automate follow-ups, set reminders and escalation rules. Choose to be notified via email and/or SMS

    · Get reports on web form submissions including custom fields and easily export to Microsoft Excel

    · Allow customers to upload files within web forms

    · Allow real-time credit card processing within web forms, eg: process donations or online store purchases

    · Allow refer-a-friend functionality within web forms

    · Add Image Verification to web forms to stop spam submissions by bots (Captcha and ReCaptcha)

    · Allow customers to subscribe to one or more campaign lists within web forms

    · Automatically subscribe customers to a Secure Zone upon submission of web forms

    · Customise the landing page customers see after submitting an enquiry

    · Customise auto responder e-mails sent to customers after they make enquiries

     

    Build Communities with Forums

    · Create any number of forums

    · Set moderation levels on new customer posts

    · Customers can subscribe to any thread and be notified when new posts are added

    · Make any forum secure

    · Set release and expiry dates on your forums

    · Get reports on forum usage

    · Easy to use administrative interface for managing threads and posts

     

    Amplify your voice with a Blog

    · Full blogging platform

    · Customers can leave comments on any blog post

    · Approve all incoming trackbacks

    · Trackbacks to any other blog

    · Permalink

    · Set release dates for blog entries

    · Tagging and Tag cloud module

    · Blog calendar module

    · Recent blog posts module

    · Blog posts by month module

    · Get reports on blog post readership

    · Integrated RSS channels for each blog

    · Make your blog secure

    ·Ability to import WordPress or TypePad blogs

     

    Photo Galleries

    · Create any number of photo galleries

    · Easily add a photo gallery to any web page

    · Add a description to any photo

    · Customise the layout and appearance of photo galleries

     

    Ad Rotators

    · Create any number of advertisement rotators

    · Rotate images, HTML snippets or Flash objects

    · Get reports on number of impressions and click-throughs for any period

     

    Meta Data

    · Built-in meta data framework

    · Create your own meta data tags and easily add them to any web page

  • Main Features of E-Commerce

    · Sell real products or E-Products

    · Give personalised discounts to individual customers on any product

    · Automatically grow your integrated customer database when customers buy or interact with your online shop

    · Control your inventory

    · Cross-sell and up-sell features

    · Multi-currency support

    · Sell gift vouchers

    · SEO integration into Google, Yahoo and Bing

    · Sophisticated ready-to-go reporting, no need to add any code to your web pages

    · Near-limitless customisability

     

    Integrated Customer Database

    · Keep a history of all past customer purchases

    · Give loyal customers individualised discounts. You can apply a different discount for every catalogue, product and every customer

    · Allow customers to view their past orders and even re-download any E-Products previously purchased via secure "member only" areas

    · Set-up reoccurring orders and payments. Automatically e-mail invoices to customers

    · Customise and extend the Customer Database to suit your business

     

    Catalogues and Products

    · Set-up an unlimited number of Catalogues & Products

    · Set Release and Expiry dates on any Catalogue or Product

    · Sell E-Products; Limit how many times they can be downloaded and where from

    · Set product weight/volume for any product to control the shipping options that are displayed

    · In addition to the 2 default images for every product, choose up to 10 preview images for any product; The system will automatically generate thumbnails

    · Use Buy and/or Get-a-Quote options for checkout

    · Make any catalogue secure

    · Selectively hide prices; For any catalogue, hide product prices on the public site and display for existing customers

    · Configure how catalogues or products are ordered/displayed (eg: put popular products first)

    · Use a sophisticated product search module to allow customers to search by keywords, within a catalogue, within a price range and choose how they want the products listed (eg: lowest price first)

    · Put any product On Sale; This "crosses out" the products retail price. (eg: "was £199 now only £99")

    · Collect customer comments on any product

    · System utilises Ajax technology for better customer experience

     

    Easier management of your Online Shop

    · Use the "Import" feature to manage your entire online shop including products, pricing, catalogues, grouping, inventory control and more from a single Excel file, allowing you to manage your shop much easier

    · Export your entire product catalogue in one click; make changes and re-import just as easily

    · Or use the web-based interface to manage your online shop; make changes in just a couple of clicks

     

    E-Commerce Reporting

    · Sophisticated e-commerce reporting framework

    · Sophisticated customer reporting framework

    · Track sales and payments

    · Track abandon rates and where customers abandon in online shop

    · Get reports on top Catalogues and Products; By amount or quantity sold

    · Get reports on Shipping Options and popularity

    · Get reports on Discount Codes and redemption

    · Detailed visitors reporting including filters such as new and returning, location-based, IP address, Device, Browser, Operating System and more

    · Geo-location reporting. See a map of your visitors from around the world

    · Track usage for any catalogue or on an aggregate basis

    · Track usage for any product or on an aggregate basis

    · Save any report and run later

    · Export any report to Microsoft Excel for further analysis

     

    Customise your Online Shop

    · Near-limitless customisability of the online shop and the checkout process

    · Near-limitless customisability of invoices/quotes e-mailed to customers

     

    Inventory Control and Drop Shipping

    · Complete inventory control; Optionally hide products from shop if out of stock

    · Allow any out-of-stock product to be pre-ordered

    · Set re-order threshold and be notified when product stock level falls below a certain quantity

    · Enable drop shipping on any product and automatically notify suppliers to fulfill customer orders

     

    Multi-Currency Support

    · Sell global, act local with multi-currency support

    · Set prices for products in any currency

    · Set-up shipping options for various countries

    · Set-up tax codes for various countries

    · Support for many payment gateways throughout the world

     

    Up-sell, Cross-sell and Product Grouping

    · Group similar products together, (eg: By size or by colour etc.)

    · Increase sales using Cross/Up-sell by relating products together. (eg: relate mobile phone with charger and car kit)

    · Display related products separately or as check-boxes so the customer can add them to cart at the same time as buying the main product

    · Or use product attributes to create any number of drop downs to collect information from customers when they add products to the cart, (eg: Size, Colour, Style, Gender); build unique customer profiles for future marketing opportunities

     

    Affiliate Programs

    · Set-up any number of Affiliate Programs

    · Get reports on Affiliate Programs or measure an individual affiliate's performance

    · Offer incentives; Reward your affiliates based on the actions the customers they refer make (eg: purchases made - and amounts, enquiries made etc.)

    · Easily e-mail Affiliate Program details to subscribers of an Affiliate Program

     

    Gift Vouchers

    · Create any number of Gift Vouchers with any value

    · Gift Vouchers can be redeemed to buy products in your online shop

     

    Payment Gateways

    · Integrated with popular payment gateways throughout the world

    · Offer Cash On Delivery/Cheque options at checkout

    · Offer PayPal as a separate payment gateway

    · Integrated with WorldPay for a wide range of currency support

    · Use Google Checkout

    · Use the "Process Offline" option and process payments using your existing Point Of Sale system/device

     

    Discount Codes

    · Create any number of discount codes

    · Set your own discount rates

    · Set release and expiry dates of discount codes

     

    Shipping Options

    · Set-up any number of shipping options for different countries

    · Set minimum and maximum weight and volume restrictions for any shipping option

    · Apply your tax code/rate to any shipping option

    · Integrated with FedEx, DHL, USPS and Australia Post for real-time shipping charge calculation

     

    Tax Codes

    · Create any number of tax codes and rates for any country that you operate in

    · If in USA, automatically apply relevant state tax rate at checkout to products and shipping charges

    · Apply tax codes easily to products and shipping charges

     

    XML Feeds

    · XML feed of all products to use with 3rd party affiliate networks, such as ClixGalore

  • Main Features of E-Mail Marketing

    · Create one-off and/or loyalty-based campaigns

    · Get reports on more than just open rates and bounce-backs; actually see what actions customers take upon reading your e-mail

    · Automatically grow your integrated customer database when customers subscribe or interact with your website or e-mails

    · Use the Customer Report Generator to dice and slice your customer database for better targeting and results

    · Systems to increase e-mail deliverability and reduce spam

     

    E-Mail Marketing

    · Send One-Off E-mails

    · Set-up Birthday Loyalty Campaigns (eg: set-up one campaign to automatically send a "Happy Birthday" message to each of your customers on their birthday; perhaps even offering them a unique discount as part of their celebrations)

    · Set-up Anniversary based campaigns (eg: based on a previous holiday period purchase, automate reminders in 6-months or 12-months' time)

    · Set-up Multi-Part e-mail newsletter series (eg: Customer signs up and receives issue 1 on sign-up, issue 2 a few days later, issue 3 a few days after that etc.)

    · HTML or Text e-mails (HTML e-mails contain a text-only version as well)

    · Send campaigns to any individual, customer group or your entire customer database

    · Preview your campaigns by e-mailing them to yourself or any one else before finalising

     

    Integrated Customer Database

    · Automatically grow your customer database every time your customers subscribe or interact with your website

    · Centrally manage your customer's campaign subscriptions

    · View a full history of past campaigns sent to each customer including open rates, actions taken and links clicked

    · Increase your sales by utilising up to 5 anniversary dates for each customer (eg: date of last holiday booked, date of last car service) Use loyalty campaigns to automate communication around these key events on a one-on-one basis, offering them a personal experience of your business

    · Customise and extend the Customer Database to suit your business

     

    Lists

    · Create an unlimited number of lists for better targeting and results

    · Use the customer report generator to dice and slice your customer database

    · Easily add a subscription form to any web page to allow customers to subscribe to your newsletters or mailing lists

    · Customise the landing page customers see after subscribing to your lists

    · Customise auto responder e-mails sent to new subscribers after they subscribe

    · Utilise a double opt-in mechanism

    · Be notified via e-mail every time a customer subscribes to a list

     

    E-Mail Marketing Reporting

    · Track the Open Rate of HTML e-mails (when your e-mails are opened)

    · Track any links clicked and most popular links in your e-mails (available for both HTML and Text formatted e-mails)

    · Track customer actions (eg: customer made a purchase, customer made an enquiry etc.)

    · Track bounce-back rates (when your e-mails don't get delivered)

    · Track customer un-subscriptions from your campaigns

    · See actions as they happen, with the Live Feed on your Dashboard

    · Sophisticated customer reporting framework

    · Filter on any system or custom field

    · Save any report and run later

    · Export any report to Microsoft Excel for further analysis

     

    E-mail Deliverability & Spam Control

    · Utilise a Double Opt-In mechanism

    · Unsubscribe link on all newsletters

    · "From" e-mail address verification

  • Main Features of Lead Management

    · Build any number of customer enquiry web forms without any programming

    · Easily add your web forms to a web page

    · Use customisable business workflows to set-up notifications via e-mail or SMS when customers enquire

    · Use the Customer Report Generator to dice and slice your customer database

     

    Integrated Customer Database

    · Automatically grow your customer database every time your customers enquire or interact with your website

    · Keep a full history of all past customer enquiries

    · Allow customers to view their past enquiries via secure "member only" areas

    · Allow customers to keep their details updated via secure "member only" areas

    · View every action each individual customer has taken on your site

    · Customise and extend the Customer Database to suit your business

     

    Web Form Builder

    · Build customer enquiry web forms without any programming

    · Add any number of custom fields to your web forms to suit your business

    · Automatically capture and populate every enquiry in your customer database

    · Use the built-in business workflow framework to automate follow-ups, set reminders and escalation rules. Choose to be notified via e-mail and/or SMS.

    · Get reports on web form submissions including custom fields and easily export to Microsoft Excel

    · Allow customers to upload files within web forms

    · Allow real-time credit card processing within web forms (eg: process donations or payments)

    · Allow refer-a-friend functionality within web forms

    · Add Image Verification to web forms to stop spam submissions by bots (Captcha and ReCaptcha)

    · Allow customers to subscribe to one or more campaign lists within web forms

    · Automatically subscribe customers to Secure Zones upon submission of web forms

    · Easily add web forms to any web page

    · Customise the landing page customers see after submitting an enquiry

    · Customise auto responder e-mails sent to customers after they make enquiries

     

    Lead Management Reporting

    · Sophisticated customer reporting framework

    · Filter any system or custom field

    · Save any report and run later

    · Export any report to Microsoft Excel for further analysis

  • Web Apps

    · A framework to create any type of content (eg: job listings, real-estate listings, a car catalogue etc.) using a simple point and click approach

    · Create any number of web apps (web applications)

    · Use various modules to easily publish web apps on your website (eg: all web apps, latest web apps, random web app, web apps within a classification etc.)

    · Allow customers to search within any web app on your site; The system will generate a search form that matches the behaviour of your web app

    · Allow customers to submit, edit and delete web app items via your website; Optionally you can be notified (perhaps for approval purposes) when they do

    · Make any web app item secure

    · Easily share and syndicate any web app items using RSS

    · Allow customers to submit comments on any web app item

    · Get reports on web apps and drill down to see item usage

    · Use the "Import" feature to better manage your entire web app catalogue of items from a single Excel file

     

    Bookings

    · Allow customers to book into events

    · Automatically manage capacity

    · Use in-built follow-ups framework to remind attendees of upcoming events

    · Collect payments with bookings

    · Customise the landing page customers see after booking

    · Customise auto responder e-mails sent to customers after they make a booking

    · Sophisticated customer report generator allows you to generate and save booking-related reports

     

    POP3/IMAP E-Mail

    · POP3 or IMAP e-mail functionality; Use with Outlook, Thunderbird or any other popular e-mail program

    · Sync accounts across multiple devices with IMAP mail, e-mails opened on one device are marked as open on all devices

    · Or use our clean and simple Webmail interface

    · Unlimited aliases for each mailbox (info@, support@ etc.)

    · Catch-all addresses

    · Out of Office auto-responders

    · Mail Forwarding

  • Search Engine Optimisation

    · Integrates with Google/Yahoo/Bing sitemap; A daily feed of all content within your website is produced for maximum exposure on the biggest search engines

    · Search engine feed also includes every catalogue and product in Online Shops

    · Search Engine Friendly URLs. Catalogue and product names are used in URLs to maximize search engine friendliness

     

    Accessibility

    · Web-based Admin Console; manage your site from any computer connected to the internet

    · FTP; easy file upload/download to and from your site

    · Import/Export options

    · Extensive Web Services framework

     

    Administrative Tools

    · Easily add and manage Users and Roles

    · Customise granular permission levels for a role

    · Create your corporate taxonomy and assign content to various categories for easier publishing

    · Customise and extend the Customer Database to suit your business

     

    Business Workflow Engine

    · Create and Build Business Workflows to automate follow-ups

    · Create single or multi-step workflows

    · Be notified via e-mail or SMS

    · Set SLA's (Service Level Agreements)

    · Set durations and reminders for every step of the workflow

    · Set escalation rules

    · Set-up 3rd party notifications to notify customers as you internally progress through a workflow

    · Apply workflows to customer enquiries, orders and bookings as well as for content approval

 

 


· Help grow your business

Make informed decisions, based on real-time reporting and analytics. Our system allows you to keep a finger on the pulse of your Website/Business.



· Manage your website anywhere

With our web-based interface, you can take care of business on-the-go, without the hassle of setting up servers or installing updates. From anywhere in the world, all you need is an internet connection to grow your site.

 


· Secure & Supported

Keep peace of mind, knowing your important data is secure, hosted remotely in one of three data centres. In the rare case that you encounter a problem, we're always on-hand to help.

Benefits:


· Replace 10+ systems with 1
Our fully integrated system gives you the power of multiple software suites, easily controlled from one central interface. Managing your website/business has never been so simple!


· Save time, money & unnecessary stress

Using our all-in-one solution, you no longer have to waste your time remembering multiple logins, installing updates, or syncing disconnected systems. We give you everything you need, when and where you need it.

 


· Easily manage your website

Control your online business with our simple to use online interface. Edit web pages, manage blogs or set up community forums. It's as easy as point and click!

Benefits: